Shortly after they have got themselves settled in to their new surroundings, new recruits to accessplanit are being tasked with some pretty tough questions to answer. In this short Q and A, you can get to know our latest addition, Jenna Culshaw, who has joined the support team. Jenna talks about music that sounds like ‘RAWRR’, getting stuck in at accessplanit and futile efforts to resist the iPhone’s brilliance…
1. Can you tell us some more about your new role at accessplanit?
I’m based in support but will be branching out into implementation soon! Currently I try to help any problems which come through to support while producing help booklets and e-learning tutorials.
2. Where will your main areas of responsibility lie?
My main responsibilities are customer based, taking telephone calls and helping users with the software. In a few months I’ll be occasionally out of the office training new users, which I’m very much looking forward to.
3. Have you always worked in the software and technology industry?
No, I’m a recent graduate. I actually started my student life studying psychology, before I realised it wasn’t my calling and quickly switched to computer science, I’ve never looked back.
4. What are your goals and ambitions at accessplanit for the short-term?
At the moment it’s to get as stuck-in as possible, trying to pick everything up quickly and properly.
5. Away from work, what gets you out of bed on a Saturday morning?
I’d like to say running, which half the time is true, the other half of the time it’s the thing that puts me off getting up.
6. Where is the furthest place from the UK you have travelled to?
Florida when I was 14, discovered IHOP and now no other restaurant will ever match up.
7. So, when you’re not at accessplanit Towers delivering new software to clients, what do you get up to?
I’m quite housewifey… surprisingly, so tidying, cooking and baking. Also running and reading Chuck Palahniuk has taken up quite a lot of my life.
8. Facebook, Twitter, LinkedIn, YouTube or none of the above, thanks?
Facebook from time-to-time.
9. What interesting fact do you think everyone at accessplanit will find out about you very soon?
You have to be interesting to have interesting facts! Well, nothing spectacular, I have OCD about plug-sockets if that counts? Or maybe that I like music that sounds like ‘RAWRR’, no one ever expects that.
10. What do you think has been the greatest invention of the past decade, and why?
As much as this would have killed me to say this a year or so ago, it has to be the iPhone. Ignoring all advances in molecular physics and animal cloning! This device has upped the game in day-to-day technology, wowed millions and become a dependant item for so many.
Jenna will be working in the support team at accessplanit, where the team ensure that all clients have the right level of knowledge and understanding around usage and functionality of the accessplanit training management software. If you would like to hear more about the support we could offer your training or course provider business, should you use our cutting-edge software, just get in touch with the team on 0845 543 0229 or enquiries@accessplanit.com.